Our Values

Overview

At SYLVIA, our core values—Caring, Sharing, and Daring—do more than define us; they drive us. These principles guide our decisions and actions, ensuring that as we redefine spirituality in modern life, we also foster a sustainable and ethical environment that respects our people, our customers, and our planet.

Caring: Prioritizing Our People

Our commitment to Caring begins with our employees. We firmly believe that the well-being and growth of our team members are fundamental to our success. By prioritizing the health, respect, and empowerment of our staff, we create a nurturing environment that naturally extends to our customers and shareholders. This culture of support generates trust, enhances engagement, and leads to superior outcomes across all stakeholder groups. At SYLVIA, caring for our people first ensures that everyone—customers and shareholders included—benefits from a foundation of genuine respect and support.

Sharing: The Power of Collective Wisdom

Sharing underscores our strength as a collective. At SYLVIA, we champion the open exchange of knowledge and utilize our shared resources to innovate and excel. This collaborative environment allows us to harness the creativity that drives innovation. Such a spirit of collaboration is not confined to our internal operations; it reaches out to our partners and the broader community, ensuring shared growth and success. Through sharing, we achieve more together than any of us could alone.

Daring: Pioneering with Purpose

Daring is about courageously exploring new territories and challenging the status quo. Unlike many in our industry who follow established trends, SYLVIA dares to forge new paths by integrating spirituality with business, guided by a strong ethical compass. This value drives us to discover transformative solutions that respect both our heritage and our future. Our approach to daring is thoughtful and deliberate, aiming to create sustainable impacts that benefit both our business and the wider community.

Operationalizing Our Values

To embody these values in our daily activities and interactions, we encourage every member of our team, from design to retail, to:

• Caring by actively listening to colleagues, supporting their growth, and creating an inclusive atmosphere that values each person’s contribution.
• Sharing by engaging in teamwork, offering insights, and remaining open to new ideas and constructive feedback.
• Daring by questioning conventional approaches, embracing innovation, and pursuing ethical and bold solutions to challenges.